At Kushman’s Cannabis, we prioritize your satisfaction while ensuring the highest quality of our products, which is why we cannot accept returns or exchanges for items once they have been opened or have left our store. However, if you encounter a failed cannabis oil cartridge, we’re here to help; simply bring it in—disconnected from the battery—along with your receipt, and we will gladly assist you in finding a suitable resolution. Your experience matters to us, and we want you to feel confident in your choices.